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The top five reasons why “The customer is always right†is wrong
positivesharing.com/2008/03/top-5-reasons-why-the-customer-is-always-right-is-wrong/, posted 2008 by peter in business management opinion people
Of course there are plenty of examples of bad employees giving lousy customer service. But trying to solve this by declaring the customer “always right” is counter-productive.
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Hello,
![[photo]](/images/peter_autumn)
my name is Peter Wastholm and I'm a consultant and entrepreneur i Stockholm, Sweden. Here's a presentation, of sorts. You can also find me here: